![]() I will never stay here in Oklahoma City or any other town due to the treatment of one employee. She then told us if we were not staying, go get our stuff and leave. I stated to her, Ali, do you realize you have no once said I am sorry but, And she replied AND I AM NOT GOING TO SAY I AM SORRY. She contacted her manger and we were told for another $300.00 we could rent a special room to eat pizza in, mind you we were already spending $300 on our room, so no thank you. Again, I pleaded as now I am in a bind with all of these people coming the next day, again she rudely said NO. I was told NO you are not having a party here, I explained that I had made arrangements over a month in advance, I was told well you talked to our main reservations and they don't know what they are taking about. It was the worst customer service I have received in quite sometime. The customer service staff member was Ali. Popular attractions Tulsa Park and Celebration Station are located nearby. Our guests praise the helpful staff and the overall value in our reviews. ![]() We checked in, went to our room and then back down to lobby to discuss final details of the party the next day in which all of the guests were already invited. Enjoy free breakfast, free WiFi, and free parking. After calling 5 weeks prior to the date of booking I inquired as to whether I could have guests come for a birthday pool party for my daughter and asked if we could have pizza, I was told it was not a problem.
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